The Chief of Staff (CoS) to the Chief Growth Officer (CGO) serves as a strategic partner, force multiplier, and operational integrator across the Growth organization. This role enables the CGO to operate at maximum effectiveness by translating priorities into action, driving alignment, and ensuring the business runs with clarity and precision.

This is not a coordination role. The CoS ensures that what reaches the CGO and leadership team is decision-ready. Clear, consistent, and actionable.

The CoS works across Sales, Customer Success, Marketing, Finance, Product, and Operations to accelerate decision-making, improve execution, and strengthen operating rhythm across a global commercial organization.

Core Responsibilities

Executive Partnership & Strategic Alignment

• Serve as a trusted advisor and thought partner to the CGO, anticipating needs and preparing for key decisions, meetings, and strategic moments
• Translate priorities into clear operating plans, ensuring alignment across the leadership team
• Identify gaps, misalignment, or unclear ownership and drive resolution before executive escalation
• Represent the CGO in meetings and forums, ensuring continuity of intent and follow-through

Operating Cadence & Business Rhythm

• Design and manage the operating cadence for the Growth organization including staff meetings, forecast calls, QBRs, MBRs, and planning cycles
• Shift leadership forums from reporting-oriented to decision-oriented discussions
• Ensure meetings are high quality and outcomes-driven through strong agendas, pre-reads, and clear next steps
• Drive accountability across the leadership team and track execution against commitments

Strategic Programs & Cross-Functional Execution

• Lead high-impact, cross-functional initiatives aligned to Growth priorities such as go-to-market transformation, forecasting improvements, and customer experience initiatives
• Establish governance models, track progress, mitigate risk, and ensure delivery of critical programs
• Coordinate across functions to remove friction and accelerate execution

Business Insights & Decision Support

• Partner with Finance, Operations, and Strategy to synthesize business performance into clear insights
• Ensure data, forecasts, and initiatives are presented with recommendations, tradeoffs, and risks, ready for executive decision
• Connect disparate inputs into a cohesive view of the business and highlight what matters most

Communication & Leadership Alignment

• Act as an extension of the CGO’s voice, crafting clear, consistent communication across the organization
• Prepare executive-level presentations, board-ready materials, and strategic narratives
• Build strong relationships across functions to ensure alignment and effective collaboration

Organizational Effectiveness & Team Performance

• Support leadership team cohesion and effectiveness through clarity of priorities, roles, and decision frameworks
• Drive continuous improvement in how the organization operates, communicates, and executes
• Reinforce a culture of accountability, transparency, and high performance

Operational Rigor & Business Management

• Partner with Finance and Operations on planning cycles, budget tracking, and performance management
• Improve visibility into pipeline, forecasting, and execution metrics without owning underlying data systems
• Ensure the business operates with discipline, consistency, and clarity

Required Experience

• 10–15+ years of experience in business operations, strategy, consulting, sales or commercial finance, or Chief of Staff roles
• Experience supporting or partnering with a senior executive in a high-growth, complex environment
• Strong ability to synthesize information, connect dots, and translate complexity into clear decisions
• Excellent communication skills with strong executive presence and credibility
• Proven ability to lead cross-functional initiatives and influence without direct authority
• Comfortable working with data and metrics, with the ability to question assumptions and interpret business performance
• High level of judgment, discretion, and ownership

What Success Looks Like

• The CGO operates at higher altitude with fewer bottlenecks
• Leadership meetings are focused, efficient, and decision-oriented
• Cross-functional initiatives move faster with fewer breakdowns
• The organization is aligned around clear priorities and execution plans
• Data and insights are consistently translated into action