WHO WE ARE

Within each Color Factory location, visitors are invited to experience the joy of color through interactive installations, immersive rooms, and carefully curated moments. Color Factory collaborates with artists, art institutions, nonprofits, and brand partners to tell compelling stories that make life just a little more joyful.

ABOUT OUR TEAM

We are passionate about tapping into the joy of color through the expression of art to create experiences that make people of all ages smile, connect, remember, and feel like kids again.

We believe in color’s unique ability to spark delight and to break down barriers so people can reconnect with themselves and others, and make color art accessible to and approachable for all.

ABOUT THE ROLE

The Assistant General Manager (AGM) supports the General Manager in leading daily operations, ensuring an exceptional guest experience, and maintaining established brand guidelines and best practices. This role is responsible for overseeing team performance, operational logistics, retail and inventory management, and venue business.

ABOUT YOU

• You make decisions that improve the lives of others, even if it means more work on the back end. Understands what motivates each individual. Has the vision to see when a short-term challenge can yield a long-term gain with greater benefit to others.

• You believe in and promote the company values, and embody our values in words and actions. You respect and honor the diversity of the entire community.

• You inspire others to action and create meaning for tasks and projects. Motivates through challenge and reward, and celebrates the accomplishments of others.

• You approach every challenge with courage and enthusiasm.

• You are authentic, deliberate, and graciously humble. Inspires others and motivates them to join the cause.

• You continually consider how each idea enhances or detracts from the customer experience. Doesn’t sacrifice the customer experience for the sake of convenience or efficiency. Raises concerns when the customer experience is potentially at risk, even in difficult situations or conversations.

• You can be counted on to see tasks through to completion. Can operate independently or with others to tie up loose ends and produce a successful outcome in line with the company vision and standards

SPECIFIC QUALIFICATIONS

• Must be 18 years or older

• Proven experience in a managerial or supervisory role, preferably in a customer-focused environment such as retail, hospitality, or entertainment

• Solid understanding of venue operations, including scheduling, resource allocation, and compliance with safety and operational standards

• Demonstrated experience in training and developing staff to enhance their skills and performance

• Basic understanding of financial management principles, including budgeting, forecasting, and cost control

• A strong background in delivering exceptional customer service and improving guest experiences

• Must have open availability, seven days a week

• Must be able to lift/carry 50+ lbs

• Must be able to stand for long periods of time

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Color Factory not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.