Role Summary

The Client Due Diligence Analyst is responsible for executing client due diligence reviews and governance activities in support of new and existing business activities. This role plays a critical part in driving the effectiveness and sustainability of client onboarding and safeguarding the company from regulatory risks. The ideal candidate is detail-oriented, organized, and thrives in an environment that requires cross-functional coordination and documentation discipline.

Key Responsibilities

Due Diligence Requests

• Coordinate the completion of client due diligence requests with impacted organizational functions and across the lines of defense in order to support new business activities and satisfy ongoing risk management requirements.
• Liaise with key stakeholders across the organization to understand risk management policies, standards, and associated control environments.
• Maintain a centralized repository of frequently requested documents, including: policies, standards, attestations, and audit reports.
• Collaborate with internal stakeholders, including legal, compliance, risk management, operations and business units to drive regulatory inquiry responses.
• Identify opportunities for process automations and improvement.
• Assist in routine internal audits and risk reviews.
• Stay abreast of evolving regulatory requirements, emerging risks, and industry best practices as it relates to client due diligence.

Policy & Procedure Management

• Coordinate the policy and procedure review calendar to ensure timely updates and recertifications.
• Maintain a centralized inventory of current policies, procedures, and standards with version history.
• Track policy exceptions, approvals, and associated documentation.
• Support alignment of policies with regulatory requirements, leveraging compliance and legal input.

Metrics and Reporting

• Assist with data collection and organization for scorecard and key metric reporting.
• Create and update visual dashboards and reporting templates.
• Maintain centralized records of all due diligence documentation and statuses.

Qualifications

• Bachelor’s degree in Business, Finance, or related field; or equivalent work experience.
• 5+ years of experience in compliance, AML, risk management, operations, or a highly regulated environment.
• Understanding of US and global regulatory requirements related to BSA/AML, KYC, and other regulatory requirements
• Strong organizational skills, ability to manage multiple priorities, and attention to detail.
• Ability to gather, analyze, and display data/information in appropriate format and keep accurate and organized records/documentation
• Comfortable working with cross-functional teams and following up on deliverables.
• Strong verbal and written communication skills.

Preferred Qualifications

• Exposure to financial services regulatory requirements (e.g., OCC, CFPB, FDIC, FINRA).
• Fluency in Spanish (proven ability to read and write documentation in Spanish)
• Experience supporting committee material preparation or executive reporting.
• Demonstrated ability to operate in a fast-paced environment with evolving priorities and ambiguity.