Collections Intern
Grow
This job is no longer accepting applications
See open jobs at Grow.See open jobs similar to "Collections Intern" Kickstart .The Job:
Join us as a Collections Intern and support our efforts to manage and resolve delinquent accounts. In this role, you’ll interact with Epicor clients, help reduce outstanding balances, and maintain accurate reporting. This is a great opportunity to gain experience in finance, accounting, and customer relationship management within a global organization.
What you will be doing:
Contact customers to resolve outstanding invoices and reduce past-due balances.
Support monthly collection targets and forecasting for assigned regions.
Identify and log billing disputes, working with internal teams to resolve them.
Prepare monthly reports on credit issues and account statuses.
Maintain accurate customer records and follow up on collection activity.
Make a minimum of 35 outbound calls per day to customers.
Assist in preparing accounts for third-party collections if necessary.
Collaborate with internal departments and escalate risk accounts to management.
What could set you apart:
Excellent verbal and written communication skills in English.
Strong follow-up and problem-solving abilities.
Customer service experience and confidence speaking over the phone.
Ability to work under pressure and manage multiple tasks efficiently.
Sense of urgency and responsiveness to both internal and external stakeholders.
Requirements:
• Advanced English.
• Eagerness to learn and a proactive attitude.
• RFC
About Epicor
At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
We’re Proactive, Proud, Partners.
Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.
Competitive Pay & Benefits
Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Global Mobility: Comprehensive support for international relocations and permanent residency processes.
Equal Opportunities and Accommodations Statement
Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.
We are an equal-opportunity employer.
Recruiter:
Alexandra CortesThis job is no longer accepting applications
See open jobs at Grow.See open jobs similar to "Collections Intern" Kickstart .