Duties & Responsibilities:

• Resource must support and collaborate on the development, implementation and administration of processes and procedures to ensure the reliability, recoverability, and optimum performance of cloud network infrastructure systems and solutions. This requires a team player capable of working in a fast-paced environment.
• Assist in project planning, system implementations, migrations and upgrades involving all areas of cloud network infrastructure. Such as: LAN/WAN, Firewall, Load balancers, Wan Optimization.
• Compile data, generate reports, and provide analysis related to performance of the cloud network infrastructure
• Support cloud networking infrastructure and services in next-generation data centers, providing a highly available infrastructure for high-volume and high-transaction internet hosting and SaaS services
• Follow standards for network infrastructure documentation for all sites and data centers globally.
• Provide day-to-day operational support at a Tier-2 level, for all supported network infrastructures and technologies.
• Participate in on-call rotation and engage team resources as required for ad hoc issues and incident response.
• Good verbal and written communications skills are important for documentation and explanation of the internetwork.

Knowledge, Skills & Abilities:

• Demonstrated expertise in several key technology areas, and a strong foundation of network technology infrastructures and systems within Epicor (Cloud Platforms, Firewalls, Remote and L2L VPNs, WAN Architectures, Application Load-balancing, DNS, Authentication, Management and Security systems).
• Good knowledge on Azure cloud and network automation process.
• Foundation/intermediate level knowledge on PowerShell scripting and programing languages like Python/Ansible to automate network environments.
• Knowledge on Palo alto, Azure/ AWS cloud.
• English proficiency and effective verbal and written communication skills; the ability to communicate effectively in all business relationships and various levels of management in a clear and direct manner.
• Fundamental knowledge of programming/scripting
• Analytical and complex problem-solving skills; troubleshooting and root cause analysis for system-wide issues, including application issues, network issues and virus mitigation.
• Strong interpersonal skills and teamwork traits; adeptness in working in close cooperation with teammates; ability to build solid working relationships across functional boundaries; the capacity to work through difficult issues in an effective, pragmatic fashion and to negotiate with tact and persuasiveness; ability to foster strong vendor and partner relationships.

Qualification:

• 3+ years of experience with Cloud Platforms as well as Security technologies (highly preferred).
• 5+ Years Experience as a Network Engineer
• 2-3+ Years Experience with Cloud, IaC, and Automation
• Cisco Certified Network Professional (CCNP) and/or Cisco Certified Security Professional (CCSP) (comparable industry accepted certification) or equivalent experience.
• Microsoft Azure Fundamentals (AZ-900) or equivalent experience.
• Proven ability to apply existing and new technologies in innovate and creative ways to meet changing and developing business needs
• Proven ability to drive results in oneself and others; ability to manage time, resources, and priorities; develop plans, work through adversity, and consistently meet deadlines and produce effective results

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Recruiter: